Meet the Team

Sales Team

Phil Smith

Phil founded RRK in 1991 having been disappointed with estate agents when he was then in the construction world. His simple agenda was to give vendors, buyers, landlords and tenants the service he would want. This has been his secret of success which has put RRK at the top in the estate agency world and the first choice for so many people, with some houses having been sold 4 times or more. Phil is an avid songwriter and musician and keen table tennis player.

Monica Smith

Colombian born, she was previously a University lecturer where she taught Sales and Marketing to students as well as companies. She brings a very colourful driving force to this vital part of our business orchestrating the presentation of our portfolio of individual properties. She works closely with the media and The Mayfair Office to increase our exposure and has won awards for her ability to cleverly gain editorials in the National Press including The Times, The Telegraph, The Express, The Week and Horse & Hound.

Amanda Jack

She has certainly made a name for herself with us in professionally conducting viewings and agreeing sales. She was previously in the fashion industry and is a natural problem solver with great vision and her very helpful positive manner combines perfectly with her excellent local knowledge of the three counties that we cover.

Morgan Williams

Having previously worked for a large multi branch estate agency as well as a conveyancing firm she brings a good deal of experience and a breadth of knowledge. Her cheerful and enthusiastic nature is a pleasure to be around, and she has an impressive creative skill set. Her primary role is to list properties, writing the descriptions and taking photographs. Working alongside Monica to create the glossy brochures we pride ourselves on. She likes to be in touch with all our vendors regularly and has shown a great skill for progressing sales. Nothing is too much trouble for her, and she loves being part of our very special, tightly knit team of professionals here.

Fjona Hyde-Tame

Born and raised in South Africa, Fjona has focussed her professional life on customer care, with Southerbys and as a PA for a number of years. She also has a wide and impressive experience in Estate Agency, including dressing and presenting homes as well as agreeing sales. Her professionalism in both her role as our front of house and as a property consultant is reflected in her appearance and manner.

Lettings Team

Carolyn Pritchard

Carolyn is our experienced, no-nonsense lettings manager who always provides sound and practical advice for both landlords and tenants. Her legal background and wealth of experience is pivotal in this complex aspect of estate agency. Carolyn is enthusiastic and proactive who finds solutions quickly and efficiently. Carolyn loves the great outdoors enjoying hiking, mountain biking and kayaking

Catherine Shinton

We are really pleased to welcome Catherine to our team as our Property Manager. She has a wealth of valuable experience in the world of Lettings, dealing with property maintenance, inspections, preparing condition reports and ensuring compliance with all new legislation. Catherine has a very professional yet cheerful and helpful manner and takes great pleasure in finding sensible, practical solutions integrating fully with Carolyn at all times.

Services

Commercial

Being a central and popular business within Monmouth, we are often asked by clients who have experienced our residential success to manage their commercial needs. The result is that we have an impressive level of success selling and renting a range of investment properties including single plots and development land, woodland, shops, warehouses, offices, and pubs.

Group Holiday Lettings

Big House Holiday Lets is an independent company co-owned and run from the offices of RRK by Lewis Scott. The company specialises in letting large houses for groups of up to 30 people for friends and family get-togethers, birthdays, or anniversaries. Services offered include “meet and greets”, check outs, cleaning, maintenance and laundry. We speak to our guests rather than booking online to ensure that the houses are respected and looked after.

Mortgages

Strategically funding your property purchase can be an important factor to consider when buying a property. As a buyer, having an agreement in principle in place before a viewing will stand you in better stead when negotiating with the vendor. We have connections to established mortgage brokers who can compare the market for you, offering third party advice on what product would be best for you depending on your personal circumstances.

Conveyancing

There are a number of factors that can influence the timescale involved in transferring ownership of a property from seller to buyer. We work closely with a number of local solicitors who provide a helpful and efficient service designed to be stress-free for our customers. Our recommended solicitors pro-actively work to best protect your interests and ensure legal title is transferred as quickly as possible. A member of our team would be happy to provide details of our recommended contacts.

Surveys

Once you’ve had an offer accepted on a property, you’ll be wondering whether you need a house survey and if so, which one. A property survey is optional and not always required, but it can help you avoid expensive and unwanted surprises, as well as giving you peace of mind. We work with several local, qualified and experienced surveyors who offer a range of different survey types to suit different needs – simply ask a member of our team for more details.